Legal
Terms & Conditions
Last updated: May 2025
These Terms and Conditions govern your use of Stashwell's website and your participation in Stashwell's programmes. By using our website or enrolling in a programme, you agree to these terms. Please read them carefully.
1. About Stashwell
Stashwell is a financial education provider based in Kuala Lumpur, Malaysia. We provide general educational programmes, tools, and community resources for Malaysian adults in later life. Our registered address is No. 38, Jalan Bukit Bintang, 55100 Kuala Lumpur.
2. Nature of Our Services
All content, sessions, materials, and community interactions provided by Stashwell are for general educational and informational purposes only. Nothing Stashwell provides constitutes:
- Financial advice or financial planning services
- Legal advice
- Tax advice
- Investment recommendations
- Any service requiring a licence under Malaysian financial services regulations
Participants are encouraged to seek qualified professional advice for matters requiring personalised professional guidance.
3. Enrolment and Payment
3.1 Enrolment
Enrolment in a Stashwell programme is confirmed upon receipt of full payment (or agreed first instalment, where applicable). Places are limited and not reserved until payment is received.
3.2 Fees
Programme fees are as published on our website at the time of enquiry. Fees include all printed materials, venue costs, and refreshments as described for each programme. All fees are quoted in Ringgit Malaysia (RM) and are inclusive of any applicable taxes.
3.3 Instalment arrangements
Instalment arrangements are available for the Later-Life Literacy Programme by prior agreement with our team. The full fee remains due regardless of session attendance.
4. Cancellations and Transfers
4.1 Cancellation by participant
If you need to cancel your enrolment:
- Cancellations made 14 or more days before the programme start date are eligible for a full refund, less an administrative fee of RM 50.
- Cancellations made 7–13 days before the start date are eligible for a 50% refund.
- Cancellations made fewer than 7 days before the start date are not eligible for a refund.
4.2 Transfer to another date
You may transfer your enrolment to a future session of the same programme at no additional charge, provided you notify us at least 7 days before the original start date. Transfers are subject to availability.
4.3 Cancellation by Stashwell
In the event that Stashwell cancels a session due to circumstances beyond our control, enrolled participants will receive a full refund or the option to transfer to a future session.
5. Participant Conduct
Participants are expected to engage respectfully with facilitators and other participants. Stashwell reserves the right to ask a participant to leave a session if their conduct is disruptive or inappropriate. No refund will be issued in such circumstances.
6. Intellectual Property
All programme materials, workbooks, checklists, and content produced by Stashwell are the intellectual property of Stashwell. Materials are provided for personal use only and may not be reproduced, distributed, or used commercially without prior written permission.
7. Limitation of Liability
Stashwell's liability to any participant is limited to the fees paid for the relevant programme. We are not liable for any indirect or consequential loss arising from participation in a programme or use of our materials. Nothing in these terms limits liability for fraud or death or personal injury caused by our negligence.
8. Website Use
Our website is provided for informational purposes. While we take care to ensure accuracy, we make no warranties as to the completeness or currency of website content. Links to third-party websites are provided for convenience only; we do not endorse or take responsibility for third-party content.
9. Governing Law
These terms are governed by the laws of Malaysia. Any dispute arising from these terms shall be subject to the jurisdiction of the Malaysian courts.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. The version published on our website at the time of your enrolment is the version that applies to your participation.
11. Contact
For questions about these terms, please contact us:
- Email: info@{{DOMAIN}}
- Phone: +60 19-307 6428
- Address: No. 38, Jalan Bukit Bintang, 55100 Kuala Lumpur